There is no permanent reception.
Usually we are at the reception on Mondays and Fridays during office hours. And also during the week we are often around.
Still, not allways it does work for us.
That’s why we have a ‘Hospitality Desk’ (or ‘Digital Reception’) available: this section of our website is only accessible to our guests and provides answers 7/7 and 24/24 on all questions, during and after their stay about:
A description of the apartment and the available facilities.
How to reach the apartment
Instruction manuals of the devices
Operating instructions of the heating and electricity
The rental conditions
'De Drie Koningen'
Description of the common amenities such as the swimming pool, washing and drying, Honesty bar,etc.
How to check-in (the access-code, key collection, …) and how to check out?
How to settle the bill and which facilities to pay
Password for wifi
How to use the Honesty Bar
How to order bread for delivery
Description of the main attractions in Bruges
How to visit the region around Bruges and the coast
Recommendations of restaurants and bars